All machines are always working . In northern Indiana. The machines are Excellent and Clean. In accordance with local officials, we have worked closely with the franchisee in the area and expect to reopen our locations there at the end of May with more to follow. Because there were many complaints about how hard it was to cancel, ask for a copy of your contract before you sign up for a membership. The second week after joining, the seat adjuster knob disappeared (on machine#6). Hey, Jeff! It is clean and well taken care of, the equipment is diverse with machines, free weights, bikes, etc. This is a huge benefit if you live in an area where bad weather is common and may keep you from driving to the gym. Pools are integral to your workout: Many 24 Hour Fitness locations have pools. Every time I am at the gym there are maybe a handful of people using the cardio equipment and a line of folks waiting to use the different weight equipment. But thank you for being honest and providing awesome feedback! I learned more from the other club participants than from the staff member. Are you kidding me now? An employee told us only authorized people can work on the machines, and no one at this location is authorized. Planet Fitness is treating its valued members unjustly and disregarding the importance of accessible fitness that they so often preach. The owner is there three times a week and is open and friendly. I am hurt to my core that an employee would label my schizophrenic son "crazy" because he made a mistake and entered the wrong door, which he apologized for. Some machines can be intimidating to use but because they are set in certain area it makes me feel more confident to use them. People with mental struggles are not crazy, they are special and endearing but some staff at 24 Hour Fitness see them as targets because they themselves lack compassion and understanding. Someone is usually walking around cleaning and/or checking to make sure all is well. "The customer is always right" adage does not apply to these people and you can feel the disdain even from the manager. Iron Tribe already planned to cut its group fitness classes in half, and limit how often equipment will be shared. Five girls behind the counter stopped me and said there was a problem with billing! We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time. Ive found a new fitness home at Planet Fitness McCandless. 24 Hour Fitness' strength lies in its tiered approach to its clubs. OK, so I'm out $35, but they have 430 locations in the country. Even the smallest of gyms are struggling to survive. I have spoken to FIVE different customer service representatives (two managers) and have still only been refunded for one month. Youll be happiest at these locations, as they are superior to 24 Hour Fitness other club tiers. Sa. The 12-month contracts are ironclad; you cant get out of them unless you have a doctors note verifying a condition that bars you from working out. Even though this is a 24 hour gym, he said it will operate from 6 a.m. to 10 p.m. for now. All just $10 a month. etc. We're sad to hear you had this experience during your last workout with us, Benjamin. Fabreeze, more noise"Hi Everyone, Kathy Ho, 24-GO, 24-Life, 24-Shop" etc., etc. etcmore noise and 6 minutes later, "Hi Everyone, Kathy Ho, 24-GO, 24-Life, 24-Shop"etc. Hi, Valeria! Anyone can write a Trustpilot review. LA Fitness sets itself apart from competing gyms by offering pools in nearly every location as well as child-care facilities that watch your kids while you work out. In order to safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live. The cost can be up to around $20 a month. The clientele was definitely older so they didn't come to the gym at midnight like some of the younger guys might. We're so happy you're enjoying your experience with us. Cantu is looking to add sanitation bottles at every machine. Aging Equipment: We read through multiple reviews that bemoaned the decline of the equipment and facilities at their home club. Th. If there's anything we can do to make your PF experience even better, please give our front desk a ring or stop by to speak with a member of our team! Dont fall for any special they offer. We're so happy to hear you're enjoying our Planet, Donna! By Live in Charlotte NC and thought surely one of them would be 24 hours on the weekends. Finally, if youre on a limited budget, Planet Fitness is the smarter choice. I can always find someone if I have a question or need shown how to operate a piece of equipment. Companies can ask for reviews via automatic invitations. Verification can help ensure real people write reviews about real companies. We strive to provide a well-equipped and accessible facility, so if you have any equipment suggestions, definitely run them by the home club manager! HUNTSVILLE, Ala. When the pandemic swept the nation, it shuttered many businesses. The place is kept clean. My wife and I use the 30 Minute workout area 3 times a week. I have been out of shape and have not exercised in years but now I am enjoying every minute of it. Its basic gyms offer cardio machines and weights, while its top-tier clubs have sun decks, climbing walls and more. etc. Tu. Many Planet Fitness locations are open 24 hours every single day during regular/non-holiday times of the year. If not directly offensive to normal people theme lyrics, then anyway, do I really need to hear all that "hood" wisdom of brain challenged every time I work out? 856-722-5950. I was on the phone with Employee #118515 - Sarah S. I received a copy of the sales receipt from the Citrus Heights - Club 00523. The easiest way to figure out which club is best is to: These three comparison points will help you make a clear, financially smart decision about which gym fits you best. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. If TRX, squash, a sun deck, and or volleyball are non-negotiable, youll need to find a Super or Ultra club. Last fall he wanted to give 24 Hour Fitness a try to see if he could improve his physical condition. They have a variety of classes to accommodate. When will 24-hour fitness gyms go back to opening 24 hours a day? There are some frustrating things like the spray and paper towel to wipe down. Ive been a member of another gym in Lubbock & it seemed to be more for body builders. Find out how we combat fake reviews. We encourage you to reach out to our management team, so we can address your concerns. Roro T., I called 24 Hour Fitness in Citrus Heights and for the first time was told there was a one-year contract. Your only defense is to turn up your earbuds to the highest possible volume to try to cancel the noise out. We strive to provide our members with tons of equipment and if any equipment is broken, our managers are known for placing maintenance orders so damaged equipment can be repaired ASAP. 3105 Route 38, Mt Laurel, NJ 08054. With membership costs staying the same, even with limited hours, it is just as expensive to attend Planet Fitness, but only if you are available for the specific hours they are open. You thrive in group settings: The daily free classes you get at 24 Hour Fitness will help you succeed in your workout goals. 24 hours. You need childcare when you work out: The club allows you to drop your kids off for up to two hours at their Kids Club babysitting centers. Give us a call, or stop by the front desk during your next visit so we can hear you out! Close-contact businesses are sweeping into their new normal. I had a baby, and they took advantage of my situation. He said, I have friends at other health clubs here in town and they all say yeah its hurting business.. They have a lot of hidden fees and poor customer service. Well, the guy never froze my account and I was charged through November (and an annual fee of $49 thrown in there too). My location here in St Petersburg FL is 24 hours. My doctor faxed one over to them and still, I have seen nothing. I cried for my son that day I encountered this treatment as he also cried and said, "Mom, can we please leave now and I never want to come back to this place.". Remake Planet Fitness 24 hours again. Now more than ever its important to stay active, in order to stay healthy, and we look forward to safely and responsibly welcoming our members back to Planet Fitness. I'll drive into Kailua to UFC, it's not 24-hour anymore, it's 1 hour a day, and they can't even get that right. But now they can finally reopen. My, Cathy C. said: If you're serious about losing weight and getting in better shape,, Elizabeth S. said: Love this studio! From the front door to the back of our Judgement Free Zone, we always strive to keep our club clean and comfortable for the safety and satisfaction of our PF family! The national office told me I had to deal with Citrus Heights. 24 Hour Fitness vs. LA Fitness and Planet Fitness. Layton, UT, Verified Reviewer. Open all the time designed to get you fit and healthy ABOUT US 24 hour gym lets you work out when you want to work out. This is an email from the Planet Fitness media relations team about gyms reopening in our area. Write down any questions you have after you read over it. And, depending on where you live, you could have the advantage of choosing between several different tiers according to your workout needs and preferences. Hours Changes: Another recurring theme we saw were complaints about a club changing its hours. We're so happy to hear that you found your new home away from home at our McCandless club! If your goal is to join a gym with a diverse class line-up that will grow with you as you find your niche in the workout world, 24 Hour Fitness is likely to meet your needs. However, after their hours shifted, these promises are no longer delivered. I thought that would be a good idea and I could come back after my leave if I have time. Dallas, TX, Verified Reviewer. Thank you for allowing us to play a part in your fitness journey and for taking the time to share your positive feedback. This is an archived article and the information in the article may be outdated. I chose basic and im 100% satisfied.The staffs extremely polite, courteous and Helpful.Its worth the Value - I have a health issue so i havent lifted in 4 years but thats changin and im making my comeback at Planet Fitness, We are proud to have determined members like you, Pete. Instead, they seek to usurp their authority onto those that are different and seem weak or inferior to them. Join now! Your neighborhood gym in Union, NJ. 2023 Trustpilot, Inc. All rights reserved. The only thing they care about is selling memberships. As long as staff and management are aware of the problem, then it is on the list of repairs; Please know we take broken equipment concerns very seriously, as our members' safety is of the utmost importance. Club Hours Monday: 5:00 AM - 11:00 PM Tuesday: 5:00 AM - 11:00 PM Wednesday: 5:00 AM - 11:00 PM Thursday: 5:00 AM - 11:00 PM Friday: 5:00 AM - 11:00 PM Saturday: 7:00 AM - 8:00 PM Sunday: 7:00 AM - 8:00 PM Holiday Hours Plans and pricing Get high-quality fitness at an affordable price. Club Hours Monday: 5:00 AM - 10:00 PM Tuesday: 5:00 AM - 10:00 PM Wednesday: 5:00 AM - 10:00 PM Thursday: 5:00 AM - 10:00 PM Friday: 5:00 AM - 10:00 PM Saturday: 7:00 AM - 8:00 PM Sunday: 7:00 AM - 8:00 PM Holiday Hours Plans and pricing Get high-quality fitness at an affordable price. I was hoping that planet fitness would have the abdominal machine that wraps around your should and arms from the side and not from the top. If I could give them 00000 stars I would. Rick B., All Planet Fitness locations in your state New Jersey (NJ). Exceptions to this rule are rare. This will help avoid possible confusion or frustration about charges you may not have noticed when you signed up. Super clean gym. If a customer is upset for a valid reason it does not give staff the right to insult, use racial slurs (as was also done to me on a separate occasion), or laugh at a person for how they look. Replies to negative reviews in < 24 hours. We also ensure all reviews are published without moderation. By Steve G., I have been going to 24 Hour Fitness in Layton, Utah for about 6 months and it fits my needs. Super friendly staff. Blink Fitness is a gym chain with over 80 locations across the United States that promises to make exercise fun and affordable for tiers of members. If your club is closed, rest assured that we will not bill you until it reopens. Enjoy unlimited fitness training, 24-hour access, and a welcoming, Judgement Free Zone. If your club is open, we are committed to being cleaner than ever and ready to welcome you back. In fact they dont even look up from what they are doing when you walk in/out and could not be bothered to act on any issues let alone be proactive. This is so unfortunate and disheartening for us both. Sometimes I need to get in and out in 30 minutes and because of ignorance, I cannot. 89 reviews of Planet Fitness "This is a good basic gym. etc. So far out to a great start. Thank you for choosing us to get fit with! 24 Hour Fitness strength lies in its tiered approach to its clubs. The facility is clean, well lit, staffed by friendly associates and managers, and the music is not blasting. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright 2023 Nexstar Media Inc. All rights reserved. Everyone is able to do their own workout & feel good about it. No, do NOT do business with them. While reviewers didnt always specify which fees they question, theres a good chance those fees were the annual fee and the start-up fee for no-contract memberships. etc. Big box chains like Planet Fitness remain closed. Skip B., By Overall, it is good. Thanks for being part of our Judgement Free Zone! The same person taught the classand pretty much ignored me. The word "crazy" is a trigger for my sweet and loving son who had an episode as a result of this employee's uncalled-for action. Bottom Line: No, I would not recommend this to a friend, The staff and their lack of understanding, The manager needs training on customer service to start with, You can't make rules and don't hold yourself to the same standards, Shower area is hazardous as the floor is always wet, By We will help you understand how this gym could be a good fit for you through the in-depth analysis we present in this review. Planet Fitness and Iron Tribe will continue to offer virtual fitness classes. Only the best for members like yourself! PLANET FITNESS - 33 Photos & 24 Reviews - 1930 Route 88, Brick, NJ - Yelp Auto Services Planet Fitness 24 reviews Claimed Gyms, Trainers Edit Open Open 24 hours Hours updated 3 months ago See hours See all 33 photos Write a review Add photo Location & Hours 1930 Route 88 Ste 24 Brick, NJ 08724 Get directions Edit business info 00:00 - Will Planet Fitness ever be 24 hours again?00:35 - Is there a fee to cancel Planet Fitness?01:05 - What happens if you don't pay Planet Fitness?01:35 - How do I quit Planet Fitness?02:05 - Is Planet Fitness worth joining?Laura S. Harris (2021, February 20.) They'd be happy to address any and all concerns you may have so our Planet can get back to being awesome! I signed up for both an orientation tour and a class the week of 2/20 and was disappointed with both experiences. He gave me the run-around and told me I had to bring in a doctors note and he would make a decision. The 30 min circuit was a great start and the app has everything you need to get going on machines . What sets the gym apart from the competition is the way it organizes its clubs into four separate tiers according to the extent of their amenities. We hope to continue providing a positive and welcoming environment for you in the future! If you have questions or concerns, please visit our COVID-19 FAQ Page. Have you let our club management know about your concerns? They just switched to rap a month ago or so, but that really offensive most of the time. 24 hours. Anytime Fitness Review: Is This Gym Membership Worth It? Additionally, 24 Hour Fitness makes some classes available on-demand through their app, 24GO. We hope to see you soon! Frankly, I should pursue a lawsuit for the discrimination against my son but no amount of money can erase the image of the tears in my son's eyes as he humbly walked away. I have only one minor complaint. Many ab machines but limited calf machines, one of which has been in need of repair for weeks now. I have to find other exercises to do while waiting for a specific weight equipment to become available. bad place. They also claim to provide "unlimited access" to all Planet Fitness members, but that unlimited access only applies to their limited hours. 24 Hours paid class options include TC24 group training classes and their in-house personal training programs. For example, theres no benchpress, incline bench, and the dumbbells max out at about 80lbs. We use dedicated people and clever technology to safeguard our platform. To help you set realistic expectations about your 24 Hour Fitness gym membership, we analyzed customer reviews and here are the trends: Good Workout Variety: Many customers praised the number of workout options they had between cardio machines, weights and free classes. Planet Fitness low monthly fees and its focus on helping people feel accepted and comfortable in their gyms make it a popular choice for those who are working out for the first time. Much of what we read about 24 Hour Fitness applies to all gyms, in general: hidden fees and cancellation difficulties. James D., We are so happy you're enjoying your experience with us! ", Lately, they have added advertising for Fabreeze and toothpaste and then ""Hi Everyone, Kathy Ho, 24-GO, 24-Life, 24-Shop"etc. You can stay & be as slow as necessary for you to complete your workout. I feel like I'm stumbling along trying to use the various machines and unsure if I'm using them correctly. Lisa H. said: My 7 month old has been attending Prime Time for 2 months and we are, Fred Astaire Dance Studios - New York Downtown, Janice H. said: I wanted to find a way to keep fit and toned while enjoying good, David S. said: Our 2 year old son wasn't happy at another daycare and after a few, Rosie O. said: We enrolled our children at this KinderCare when it first opened, and, Cristi S. said: My 7 year old went to Tutor Time from the age of 18 months and now my, Pamela S. said: Everything I like or need in a gym. Please look at the time stamp on the story to see when it was last updated. During the COVID-19 crisis, our top priority is the health and safety of our members, teams, and communities.
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