. 2023 Payactiv, Inc. All Rights Reserved. Or if I brought up my case number, they would stop replying and end the chat/call. It requires a profitable yet socially-responsible business model and a deep commitment to improving the . 2023 Trustpilot, Inc. All rights reserved. No commitment. LoanPro is a core lending software which specializes in the servicing of loans. What Users Can Expect Online market research communityPoints earned for taking surveys or other tasksRedemption options include cash or gift cardsTwo options for participation: SJ Opinion and SJ Pulse With the Venmo credit card, you can get cash back or use your rewards to buy crypto. finder.com is a financial comparison and information service, not a bank or product provider, We cannot provide you with personal advice or recommendations, Possible Finance Mobile Installment Loans, Fast5kLoans Short-term Loans Connection Service, Instant to a Payactiv card, otherwise up to 48 hours, 2.63 out of 5 stars, based on 41 customer reviews, 3.3 out of 5 stars, based on 354 customer reviews, 4.8 out of 5 stars, based on 28,100 customer reviews, 4.7 out of 5 stars, based on 29,699 customer reviews, Instant in some cases otherwise up to two business days, Register on app and connect to bank account before requesting funds as needed, Apply online and connect to bank account each time you apply, Available to salaried and hourly employees, Limited options if your employer isnt enrolled in Payactiv, Potential program fees of up to $5 per pay period, SmartSave tool to help you set monthly savings goals, Access to online banking through the Payactiv debit cards, Exclusive discounts on gas, prescription drugs and other products, Bill pay and the ability to transfer funds to Uber and AmazonCash. As such, it permits employees to access up to 50% of their paycheck prior to payday. :). Money is available immediately. Advice to Management We always try our best to do our job well, and your kind words make it all worthwhile. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Up to 2 days early deposit of your paycheck2. Credit Karma Mortgage, Inc. NMLS ID# 1588622|, Credit Karma Offers, Inc. NMLS ID# 1628077|, Credit Karma Credit Builder (McBurberod Financial, Inc.) NMLS 2057952 |. Shes the best and everyone should be more like her. Another 10 to reply with copy and pasted questions, all of which were already addressed. Advances can reach 50% of your earned wages though some employers may limit how much you can borrow. How long does it take to get money from PayActiv? Thank you Grace!!! :). Payactiv Description Our all-in-one platform, Livelihood, helps employees to fully engage in work and personal life. The Empower app offers fee-free cash advances between $25 and $250 to users, along with a cashback debit card. Hi Regina,Thank you for taking the time to write a review about your experience. It is especially beneficial for lower-income hourly workers who want to access their earned wages between paychecks. Get what youve already earned, right now, to pay bills or buy what you need. Consider another cash advance option if your employer isnt enrolled. Hence, our vision is simple bring financial security, dignity, and savings to the millions experiencing financial stress. Customer service rep Zachery Marshall was very polite and patient. PayActive interfaces with your employer's time and attendance system to make your pay available as it is earned, rather than waiting until payday. There are no fees or interest charges associated with your payday cash advance. Payactiv: Enrollment is free. Perhaps most importantly, you can take a cash advance of up to 50% on your earned pay with no fees or interest charges. Employees will have to pay between $1 and $2.99 every time they withdraw money from their earned wages., Users have reported that they are extremely disappointed with Payactiv's customer support as representatives either do not respond on time or don't fix the issue quickly.. Confirm details with the provider you're interested in before making a decision. Over 3 million HR leaders trust our advice. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Hi Amy,We sincerely apologize for the inconvenience. Be sure to include your Employer's name, Employee ID, and Mobile number. Have up to $250 automatically deposited into your account for a $9.99 membership fee. But it also has 116 complaints on the website and received only 2.63 stars from BBB customer reviews. Explained my issue & he definitely assisted what agent Jane E messed up on. I give up, too much effort for a service that is too easy to live without. Hi Doroyane,We're glad that our representative could help you resolve your issue. All five stars is for Ned not this company.I've been having an issue since Feb 10. Payday loans, installment loans and auto title loans come with high rates and fees which can trap you in a cycle of debt. The offers for financial products you see on our platform come from companies who pay us. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. She is the founder and owner of GeekTravelGuide.net, a travel, technology, and entertainment website. 1 Many (but not all) employers, government benefits providers, and other originators send direct deposits early with an effective of 1-2 days later. We always try our best to do our job well and your kind words make it all worthwhile. For two whole months I tried to get money from the bank they sent it back to, which resulted in two late credit card payments and a debt to my cousin! Have a blessed day. He was so helpful and I appreciate him so much. Some other noteworthy features of Payactiv include the option to receive tips directly into your bank account after a shift and a savings calculator. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Here are 8 tips for writing great reviews. If it's wasn't for the supervisor on shift Ned T. This would received 0 stars. $1,000+ monthly income, direct deposit, US citizen or permanent resident, ages 18+. Advance up to $250 from your paycheck plus get access to your paychecks up to 2 days early with direct deposit. Hi Michelle,We sincerely apologize for your negative experience. It's worth noting that this service could cost you $1 a day, but it's capped at $5 a pay period. Ive wrote a review before and I went back and Changed it but this time Im sticking to my review worse company ever no one helps you you cant access your earnings when you need them everyone is rude as hell when trying to figure out why the app is not updating Ive talk to 6 different people in 2 weeks and everyone says Aw wait 24 to 48 hours NO ONE HELPS unless you write a review its ridiculous I mean its really false advertisement because you are not able to access your money when you need it even if you work all your hours.I have screenshots of every person Ive talk to even the ones that open the chat ask what they can help you with them never respond again or close out the chat smh but thats how they do business. Anyone can write a Trustpilot review. Have a wonderful day ahead! thank you! Have a blessed day. Very helpful, understandable and fast. In terms of security, no app is 100% secure. Anyways 5/5 for Davis M! If your employer partners with Payactiv, youre automatically eligible to use this service. Please mention App reviews in the subject line of your email so that we can assist you in a timely manner. Have a blessed day. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. With fees no higher than $5 a month, Payactiv is a lot less expensive than overdrafting your bank account, getting a credit card cash advance or taking out a payday loan. Ronnie OConnor was AMAZING he was so efficient and went above and beyond to make sure a resolution was met and was such a great active listener. Because our economyand our worldflourish only when the people who work to create it have an honest chance to prosper. This is the absolute worst app!! How many times can you use PayActiv in a pay period? Its privacy policy states that it discloses customer information to third parties necessary to facilitate the delivery of its services but tries to limit the information provided. The PayActiv app uses secure encryption and transmission technology to protect your data. But options are limited if your employer isnt enrolled with Payactiv. Please mention "App reviews" in the subject line of your email so that we can assist you in a timely manner. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. He deserves recognition. Hi Lasheka,We sincerely apologize for your negative experience. Hi there,Thank you for taking the time to write a review about your experience. Very friendly, respectful, it genuinely seems like he enjoy his job or definitely a people person. Live support is available 24/7/365 online or by phone, according to the PayActiv website. PayActiv is the first Early Wage Access program approved by the Consumer Financial Protection Bureau. Have a blessed day. but Davis M deserves a raise plus more. Thank you again! Ray M. made it so easy to get set up where i can have access to my wages. information service that aims to provide you with information to help you make better decisions. It works with existing systems and theres no cost to the business in offering Payactiv services as an employee benefit. Information technology & services. No credit check, consistent income in the past 2 months from the same employer. Chase Mortgage Review: Competitive Rates and a Generous Homebuyer Grant Program. What stands out about PayActiv is the ability to receive up to 50% of your earned net pay each period as a cash advance. Have a blessed day. The situation was like this, I opened an account Payactiv and went to close my existing old one, my manager at the bank suggested that I transfer the balance from the account to a new bank (send money as a result of closing the account) I agree, convenient! 2023 Payactiv, Inc. All Rights Reserved. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. Head over to our Support Form and someone from our team will assist you. Workers whose employers are part of the PayActiv EWA program can receive a cash advance of up to 50% of their pay earned. The Equifax logo is a registered trademark owned by Equifax in the United States and other countries. Have a wonderful day ahead! The Consumer Financial Protection Bureau (CFPB) no longer requires lenders to consider your ability to repay a loan. :), Ronnie OConnor is one of the best customer service employee I ever came in contact with. Yes, its legit. Hi Angelica,We sincerely apologize for your negative experience. Employees that do not wish to pay a transaction fee every time they withdraw their earned wages may not use Payactiv frequently. 24/7 live customer support from Payactiv Open a support ticket with our Service Team Full Name * Email * Phone Company Name Message * * These fields are required. Be sure to include your Employer's name, Employee ID, and Mobile number. You can withdraw funds using your Dave debit card from any of the 32,000 MoneyPass ATMs nationwide. :) DC Darius Cohn 1 review US Oct 10, 2022 Mr. Darius Cohn Mr. Ronnie O'Connor made my call to customer service an awesome and pleasant experience. I wish I never started using this app, its so frustrating!!! thank you note to travel agent, where is john martyn buried,